YouTube Cover

How to Run an Good Staff Meeting (without wasting everyone’s time)

😥 😳 How We Screwed Up and Fixed Support in 2000, …

Read more
YouTube Covers

How to Run an Good Staff Meeting (without wasting everyone’s time)

How to Run A Good Staff Meeting (without wasting everyone’s time) …

Read more
1

5 Life Lessons I Learned Working and Leading Customer Service Organizations

5 Lessons I Learned Leading Customer Service Organizations https://youtu.be/jEufAdN2rzE Feeling like …

Read more
2

Customer Escalations? Breakthrough Your Backlog!

Customer Escalations? Breakthrough Your Backlog! https://youtu.be/PhnOQuz2SWY THE PRO TIP for Customer …

Read more
6

Customer Escalations – A Management “Active Listening” Hack

Customer Escalations – A Management “Active Listening” Hack https://youtu.be/qywHKGV_xf4 Less is …

Read more
7

Support -> Customer Satisfaction Hack

Customer Support CSAT Hack https://youtu.be/oRI3TaSk6FY You’ve heard of “The Peak-End Rule”But …

Read more
5

How To Take Control Of Your Support Backlog and Escalations

How To Take Control Of Your Support Backlog and Escalations https://youtu.be/BFkJdzxazrQ …

Read more
8

2023 Customer Satisfaction S***ed

2023 Customer Satisfaction S***ed – AI Chatbots Didn’t Help… https://youtu.be/pPX6Kwf_dqI If …

Read more
9

Time Management

The Impact of Poor Time Management https://youtu.be/ijjlnbkZ9i0 It’s easier said than …

Read more
Measures-of-Success

Measures of Success

Measures of Success https://youtu.be/WJxFtvcmb9c Do your processes have this one simple …

Read more
StrengthsVsWeaknesses

Focus On Your Strengths

Focus On Your Strengths https://youtu.be/WrhjPoZ8Bz0 If you are just fixing things …

Read more
CustomerRecoveryParadox

The Customer Recovery Paradox

The Customer Recovery Paradox https://youtu.be/RpzS6rXQolU Customer Recovery. Talk about a paradox! …

Read more
Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
Click outside to hide the comparison bar
Compare