How to Run an Good Staff Meeting (without wasting everyone’s time)
😥 😳 How We Screwed Up and Fixed Support in 2000, …
How to Run an Good Staff Meeting (without wasting everyone’s time)
How to Run A Good Staff Meeting (without wasting everyone’s time) …
5 Life Lessons I Learned Working and Leading Customer Service Organizations
5 Lessons I Learned Leading Customer Service Organizations https://youtu.be/jEufAdN2rzE Feeling like …
Customer Escalations? Breakthrough Your Backlog!
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Customer Escalations – A Management “Active Listening” Hack
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Support -> Customer Satisfaction Hack
Customer Support CSAT Hack https://youtu.be/oRI3TaSk6FY You’ve heard of “The Peak-End Rule”But …
How To Take Control Of Your Support Backlog and Escalations
How To Take Control Of Your Support Backlog and Escalations https://youtu.be/BFkJdzxazrQ …